Privacy Policy

At Lalanne, we are committed to protecting your privacy and ensuring responsible use of your personal data. This policy explains what information we collect, how we use it, and what your rights are.

1. Data Controller

Trade Name: Lalanne

Contact Email: info@lalannejoyas.com

Purpose: Order management, customer service, commercial communications, and browsing analysis.

2. Data We Collect

We may collect the following information when you use our website:

  • First and last name
  • Shipping and billing address
  • Email and phone number
  • Payment information (via secure gateways)
  • Browsing data (cookies, IP, etc.)

3. Purpose of Processing

We use your data to:

  • Process and ship your orders
  • Manage your inquiries or requests
  • Send you communications about new products or offers (only with your consent)
  • Improve the user experience on our website

4. Legal Basis

We process your data based on:

  • Your consent (for subscriptions, communications, etc.)
  • The execution of a contract (to process your purchase)
  • Legitimate interest (for analysis and service improvements)

5. Recipients

We do not sell or transfer your data to third parties. We only share information with:

  • Logistics and payment providers (when necessary to complete your order)
  • Marketing and analytics tools (Google Analytics, Meta, etc.), under GDPR-compliant policies

6. Rights

You have the right to:

  • Access your data
  • Rectify it if inaccurate
  • Request its deletion
  • Object to or limit its processing
  • Port it to another provider

You can exercise these rights by writing to us at info@lalannejoyas.com.

7. Data Retention

Your data will be retained for the time necessary to fulfill the purpose for which it was collected and to address any potential legal or fiscal responsibilities.

8. Cookies

We use cookies to improve your browsing experience. You can manage your consent or disable cookies from your browser settings.

9. Changes to the Policy

We reserve the right to modify this privacy policy at any time. The updated version will always be available on our website.